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ISO 19011:2002 (Guidelines for quality and/or environmental management systems auditing)

Guidelines for quality and/or environmental management systems auditing

1. Scope
This International Standard provides guidance on the principles of auditing, managing audit programmes, conducting quality management system audits and environmental management system audits, as well as guidance on the competence of quality and environmental management system auditors.

It is applicable to all organizations needing to conduct internal or external audits of quality and/or environmental management systems or to manage an audit programme. The application of this International Standard to other types of audit is possible in principle, provided that special consideration is paid to identifying the competence needed by the audit team members in such cases.

2. Normative references
The following normative documents contain provisions which, through references in this text, constitute provisions of this International Standard. For dated references, subsequent amendments to, or revisions of, any of these publications do not apply. However, parties to agreements based on this International Standard are encouraged to investigate the possibility of applying the most recent edition of the normative documents indicated below. For undated references, the latest edition of the normative document referred to apply. Members of ISO and IEC maintain registers of currently valid International Standards.

ISO 9000:2000, Quality management systems — Fundamentals and vocabulary
ISO 14050:2002, Environmental management — Vocabulary
3. Terms and definitions
For the purposes of this International Standard, the terms and definitions given in ISO 9000 and ISO 14050 apply, unless superseded by the terms and definitions given below. A term in a definition or note which is defined elsewhere in this clause is indicated by boldface followed by its entry number in parentheses. Such a boldface term may be replaced in the definition by its complete definition.

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