ISO 19011:2011 (Guidelines for auditing management systems)

1. Scope
This International Standard provides guidance on auditing management systems, including the principles of auditing, managing an audit programme and conducting management system audits, as well as guidance on the evaluation of competence of individuals involved in the audit process, including the person managing the audit programme, auditors and audit teams.

It is applicable to all organizations that need to conduct internal or external audits of management systems or manage an audit programme. The application of this International Standard to other types of audits is possible, provided that special consideration is given to the specific competence needed.

2. Normative references
No normative references are cited. This clause is included in order to retain clause numbering identical with other ISO management system standards.

3. Terms and definitions
For the purposes of this document, the following terms and definitions apply.

3.1. audit
systematic, independent and documented process for obtaining audit evidence (3.3) and evaluating it
objectively to determine the extent to which the audit criteria (3.2) are fulfilled.

4. Principles of auditing
Auditing is characterized by reliance on a number of principles. These principles should help to make the audit an effective and reliable tool in support of management policies and controls, by providing information on which an organization can act in order to improve its performance. Adherence to these principles is a prerequisite for providing audit conclusions that are relevant and sufficient and for enabling auditors, working independently from one another, to reach similar conclusions in similar circumstances.

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ISO 19011:2002 (Guidelines for quality and/or environmental management systems auditing)

Guidelines for quality and/or environmental management systems auditing

1. Scope
This International Standard provides guidance on the principles of auditing, managing audit programmes, conducting quality management system audits and environmental management system audits, as well as guidance on the competence of quality and environmental management system auditors.

It is applicable to all organizations needing to conduct internal or external audits of quality and/or environmental management systems or to manage an audit programme. The application of this International Standard to other types of audit is possible in principle, provided that special consideration is paid to identifying the competence needed by the audit team members in such cases.

2. Normative references
The following normative documents contain provisions which, through references in this text, constitute provisions of this International Standard. For dated references, subsequent amendments to, or revisions of, any of these publications do not apply. However, parties to agreements based on this International Standard are encouraged to investigate the possibility of applying the most recent edition of the normative documents indicated below. For undated references, the latest edition of the normative document referred to apply. Members of ISO and IEC maintain registers of currently valid International Standards.

ISO 9000:2000, Quality management systems — Fundamentals and vocabulary
ISO 14050:2002, Environmental management — Vocabulary

3. Terms and definitions
For the purposes of this International Standard, the terms and definitions given in ISO 9000 and ISO 14050 apply, unless superseded by the terms and definitions given below. A term in a definition or note which is defined elsewhere in this clause is indicated by boldface followed by its entry number in parentheses. Such a boldface term may be replaced in the definition by its complete definition.

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